This website is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of this website (the "Agreement").
Your use of this website constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use this website. If you do not agree to these terms, please do not use this website.
Unless otherwise noted, this website, and all materials on this website, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by Airport Transport Centre Ltd.
This website and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on this website for your personal use only. No right, title, or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents of this website.
Visitors assume all responsibility and risk with regard to using this Site and, in no case, shall Airport Transport Centre Ltd be liable for damages of any kind resulting from buyer(s) use of the Site.
Limitations of Liability
Airport Transport Centre Ltd and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.
Airport Transport Centre Ltd requires prepayment with a credit/debit card. Your credit/debit card will be charge for the full amount or partial amount at the time you make your reservation as advised on the payment page. Other reservations, as designated will be paid to the driver at time of service. We reserve the right to charge additional parking and waiting time which may incur over the inclusive time, a receipt of the total charges will be sent via email
Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time will be refunded with a 20% charge of the value of the booking. No refunds will be issued for cancelations made less than 24 hours prior to pick-up time. Reservations not prepaid will be charged the total fare for cancelations less than 3 hours before pick up or flight arrival time or in the case of client “No Show” once the inclusive time has lapsed.
The safety of our passengers is our highest priority. In order to maintain a safe and comfortable driving environment, our drivers have the right to deny or de-board any person who, in the driver's judgment, is unruly, disruptive, under the influence of drink or drugs or poses a threat to the safety of the vehicle or anyone on board.
Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.
Many bags look alike. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer, etc. is, indeed, yours.
Small items are left in our vehicles most often (cell phones, cameras, small bags and sunglasses, in particular). Please ensure you have all your belongings when leaving our vehicle
In many cases, shared-ride airport rates do not include a gratuity. Tipping is allowed and is much appreciated by our drivers.
Pricing and Product Information
Every effort is made to provide accurate and up-to-date information on this Site. However, items displayed may be discontinued, and prices are subject to change. Airport Transport Centre Ltd is not responsible for typographical errors and does reserve the right to make corrections and changes to the Site at any time without notice. The prices displayed are in GBP Sterling, subject to applicable taxes and transaction fees to be paid by the buyer. If an incorrect fare is displayed by site error, we reserve the right to provide the correct fare on the booking confirmation. Reservations made for service on the following timings and dates will be subject to an additional 50% surcharge on published prices: 13:00 24th December to 23:59 26th December, 13:00 31st December to 23:59 1st January, other days may also be affected
Terms of Booking
The booking will only be confirmed once you have received the booking confirmation. If for any reason the site has miscalculated the fare on a booking we reserve the right to amend the fare and notification via email will be provided for your confirmation before the booking is confirmed. If your booking requires extra stops or additional services e.g. baby seats we will email you the updated price for your confirmation before the booking is confirmed. In order to provide a quality service we do not take online booking for trips starting in the next 12 hours. If you require an urgent and immediate transfer please contact our support centre to create your booking. Urgent bookings are dependent on the availability at the time of booking.
Inclusive waiting times
Inclusive waiting time is determined and offered upon the nature of the flight, its origin and starts at flight landing.
- Domestic flights a maximum of 45 minutes of inclusive waiting time and parking is offered, driver enters the terminal 20 minute after flight landing or as advised by the client at the time of booking.
- European flights a maximum of 60 minutes of inclusive waiting time and parking is offered, driver enters the terminal 30 minute after flight landing or as advised by the client at the time of booking.
- International flights a maximum of 90 minutes of inclusive waiting time and parking is offered, driver enters the terminal 60 minute after flight landing or as advised by the client at the time of booking.
- Clients can book a pick up time which may be any time after the scheduled flight time. In this case a maximum of 30 minutes inclusive waiting and parking is allowed
- Pickups from a location in town a maximum of 20 minutes waiting time is provided.
It is the client’s responsibility to let our contact centre or our driver know if they will be longer then the inclusive waiting time. Waiting charges will be charged at £0.35p per minute from the end of the inclusive waiting time. Parking charges are applied separately.
Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Airport Transport Centre Ltd owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Airport Transport Centre Ltd without obtaining authorization from Airport Transport Centre Ltd.
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
Third Party Links
This website contains hyperlinks and other pointers to web sites operated by third parties ("Hyperlinked Websites"). Unless otherwise stated at those websites, those websites are not controlled by Airport Transport Centre Ltd. By using those links, you acknowledge and agree that:
Airport Transport Centre Ltd is not responsible for the contents of any Hyperlinked Websites or any hyperlink contained in a Hyperlinked Website. Airport Transport Centre Ltd provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the Hyperlinked Website by Airport Transport Centre Ltd, its related bodies corporate, affiliates, corporate partners or licensors. You access such Hyperlinked Websites entirely at your own risk.
The materials on this website are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.
Airport Transport Centre Ltd expressly disclaims any duty to update or revise the materials on this website, although Airport Transport Centre Ltd may modify the materials at any time without notice. Your use of this website is at your sole risk, and you assume full responsibility for any costs associated with your use of this website. Airport Transport Centre Ltd shall not be liable for any damages of any kind related to your use of this website.
Modification and Notice
You agree that Airport Transport Centre Ltd may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of United Kingdom without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of London, United Kingdom in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
Airport Transport Centre Ltd Registered in England and Wales No: 9806534. Registered Address: 51 Eversleigh Road, London, E6 1HG.