We’ll send you an email detailing your booking as soon as you place it. We’ll then be in touch before you arrive to provide you with details of your driver and vehicle.
We use a tracking system to monitor planes, boats and trains to ensure we arrive on time to meet you.
You are responsible for the accuracy of the booking form, so if you notice something wrong when you receive your second confirmation email from us, please let us know immediately.
We have an extensive fleet so we envisage that we can carry out all bookings using our own vehicles. On the rare occasion where this isn’t possible, we may use a preferred partner. Every single one of our global partners is subjected to rigorous customer service evaluation to ensure your continued comfort.
If your flight is delayed we should be able to monitor it ourselves however we advise you to get in touch as soon as possible if you’re experiencing serious delays or your flight is cancelled. You can email us at email@example.com or call us on 0203 198 7000
We will always endeavour to provide you with the vehicle of your choice, however, if this is not possible, we may upgrade your vehicle to ensure all our bookings can be met.
POA (price on asking) term is only applied on prestige collection, including modern and vintage cars for accompanying your special day.
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